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Terms & conditions

Last updated: 2026.

This is a starting template. Review and adjust it with your legal advisor before treating it as final.

Use of our services

By using Tuanigo’s services you accept these terms. You are responsible for the accuracy of the information you provide and the contents of your shipments.

Prohibited items

We do not accept illegal, hazardous or perishable items without prior agreement, nor items restricted by the destination country’s customs. Ask us if in doubt.

Liability

We strive to deliver every shipment safely and on time. Liability for loss or damage is limited to the declared value and any insurance purchased, if applicable.

Rates and times

Rates and delivery times are estimates and may vary based on destination, weight, customs and external factors.

Questions? Email us at info@tuanigo.com.